Massachusetts Dispute Resolution Services

Secrets to Business Success

Sheri-Bio-Photo-2by Sheri Stevens Wilson, MDRS Business Manager

What’s the big secret? Tell me, how do YOU increase revenue, outrun your competitors, and put your firm in the Pole Position? Although I’ve never felt there was actually a secret, I have always recognized that the answer is different for every business. Here are my top three recommendations to aid in the success of YOUR business:

First and foremost, re-energize your perspective. Time speeds by for us all, and it’s easy to become so embedded in daily activities that the big picture loses focus. Our business goals must morph with the times as needed as well. Take the time – at least yearly for a small firm, and more often for larger firms – to consider and redefine your goals. Your operations must then be tailored toward their achievement. Fine-tuning fresh plans will revitalize your business and invigorate you!

Consider your case and administrative tracking systems. Outdated and inefficient systems take more time in the long run than does creating new, comprehensive systems. Hardware and software upgrades may be involved; know ahead of time that it’s always painful, but when you come out the other side, you can’t imagine having survived even a day without your new gear!

Are you backing up your business data? If the answer is no, make this section your top priority (bonus: you will be half-way to meeting a major business goal when you’re done).

Social Media. Media, Schmedia, right? WRONG. No matter how much you might want to ignore it, social media is here to stay. And if you don’t somehow technologically involve yourself, you are at a huge disadvantage, perhaps akin to starting a trial with no opening statement prepared. We’re all aging, but don’t let your clients think you are a dinosaur! Yes, there is a lot to it if you consider every possible option at once, thus, my advice to the uninitiated is to choose one hip thing to start with and Make. It. Happen. It could be the most significant move you make for your business this year.

Here at MDRS we’re always focused on improving infrastructure in ways that allow us the ability to provide you, our clients, with the best service possible. And our ears are open to your needs as well! Please let us know how we can help.